Your PrivacyMatters

Discord Information

• User ID, username, and discriminator
• Server (guild) ID and name
• Voice channel information when using music commands
• Message content only for command processing

Usage Data

• Commands used and their frequency
• Music preferences and playlists
• Bot interaction timestamps
• Error logs for debugging purposes

Premium Information

• Payment information (processed by secure third parties)
• Premium subscription status and duration
• Premium feature usage statistics

Service Operation

We use your information to provide and maintain the Encore music bot service, including playing music, managing playlists, and processing commands.

Personalization

Your music preferences and usage patterns help us provide personalized recommendations and improve your experience with AI-powered features.

Service Improvement

We analyze usage data to identify bugs, improve performance, and develop new features that enhance the user experience.

Communication

We may use your information to send important service updates, respond to support requests, and notify you about new features.

Security Measures

• Encrypted data transmission using HTTPS/TLS
• Secure database storage with access controls
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Secure payment processing through trusted third parties

Retention Periods

• User preferences and playlists: Until account deletion or 2 years of inactivity
• Usage logs: 90 days for performance monitoring
• Error logs: 30 days for debugging purposes
• Premium subscription data: Duration of subscription plus 1 year for billing purposes

Your Rights Include

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Restriction: Request limitation of data processing