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Common Issues
Solutions to frequently encountered problems
Updated 2025-01-30
Encore Team
troubleshooting
issues
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Common issues and their solutions. If you can't find your issue here, join our support server.
Bot Not Responding
Possible Causes:
- Bot doesn't have permission to read messages in the channel
- Bot is offline or experiencing downtime
- Command syntax is incorrect
Solutions:
- Check bot permissions in channel settings
- Try using commands in a different channel
- Verify command syntax with /help
Audio Quality Issues
Possible Causes:
- Poor internet connection
- Discord voice region issues
- Audio bitrate settings
Solutions:
- Try changing your voice region
- Use /optimize for poor connections
- Consider upgrading to Premium for higher quality
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